Frequently Asked Questions

Everything you need to know about your next adventure with Featherstone Outdoor.

What is the typical shipping timeframe for orders?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear sooner.

What is your return policy for outdoor apparel?

We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please ensure the gear is in its original condition to qualify for a full refund.

Are Featherstone Outdoor products covered by a warranty?

Yes, all our performance gear comes with a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear or damage from improper use.

How should I care for my technical fabrics?

To maintain the integrity of our moisture-wicking and waterproof materials, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.